We strive to provide you with prompt, accurate, and efficient claims service. Your evaluation of the service you have received from us is critical to that effort. Please take a minute to help us meet your needs and expectations. Thanks!

Adequacy of plan description or brochure explaining coverages and benefits
	Excellent	Good	Fair	Poor
Ease of filing a claim
	Excellent	Good	Fair	Poor
Responsiveness in answering or returning your call
	Excellent	Good	Fair	Poor
Courtesy and helpfulness of claims representatives
	Excellent	Good	Fair	Poor
Clarity of our Explanation of Benefits (EOB) sent to confirm claim payment
	Excellent	Good	Fair	Poor
Timeliness in paying covered claims
	Excellent	Good	Fair	Poor
Satisfaction with level of coverage benefits
	Excellent	Good	Fair	Poor
Value of coverage and benefits relative to cost
	Excellent	Good	Fair	Poor
Comments? Put yourself in our place...is there something else we should know?